Our Story

Be Informed. Be Smart. Be Sure.
Since 2006, Chatmine has helped clients solve problems by providing services consulting around Big Data Analysis.

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Monday - Friday 09:00AM-17:00PM
Saturday - Sunday CLOSED

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info@chatmine.com

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About Us

Chatmine Technologies has been at the forefront of artificial intelligence and machine learning since before they became industry buzzwords, leveraging years of expertise to deliver transformative solutions. Our journey began with foundational AI tools that evolved into sophisticated platforms designed to address complex business challenges. Today, we apply cutting-edge AI and data analysis approaches to go beyond simple metrics in our social media analytics suite, uncovering deep consumer behaviors and motivations.

 

Based in Boston, we proudly serve Fortune 500 companies, public and private sector organizations, government entities, and educational institutions. Building on our legacy, Chatmine now offers a next-generation platform powered by Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG) frameworks. By integrating social media, demographic, and marketing data, we deliver highly customized, domain-specific insights for market and branding strategy development. This transition from generalist AI to niche, domain-adapted models ensures unparalleled reasoning, last-mile accuracy, and nuanced customer insights tailored to our clients’ unique needs.

Our Services

We eliminate your data challenges. We bring together data in your many silos (marketing, social media, salesforce, call center and budgeting) into one platform and apply AI algorithms to derive insights about your customers, their behaviors and decisions. Our unique “big data” approach results in improved sales and marketing, finding new customers, and maintaining a competitive edge. Some Products are highlighted below.

Chatmine Technologies supports governments, multilateral organizations, and private sector clients through capacity building, knowledge partnerships, and innovative financing approaches. Its mission is closely aligned with ADB’s vision of fostering a prosperous, inclusive, resilient, and sustainable Asia-Pacific. The company’s work is grounded in the expertise of its founder, Sucharita Gopal, an academic and practitioner with recognized contributions at the intersection of sustainability, finance, and technology. She is the author of The FinTech Revolution: Bridging Geospatial Data Science, AI, and Sustainability (Springer, 2025), which provides strategies for aligning financial innovation with climate adaptation and environmental stewardship. Her research includes climate risk analysis, nature-based coastal resilience in Belize, and industrial water-use impacts in Indonesia, offering global lessons relevant to ADB’s operations. With this blend of innovation and scholarship, ChatmineTechnologies delivers evidence-based, impact-driven solutions that enhance resilience, support the SDGs, and enable effective responses to climate and development challenges.

Big data with Ai

Chatmine’s Engage360 is a B2C customer engagement platform that delivers hyper-personalized content and recommendations across digital channels (email, social media, web) using AI/ML. It leverages internal customer data (Salesforce, purchase history) and external social media and search data to drive engagement, loyalty, and sales. Chatmine has provided sentiment and trend analysis and dynamic customer journey orchestration to its clients in the health and retail sectors.

B2B Product: LeadSense AI

Chatmine’s LeadSense AI is a B2B marketing and sales tool designed to optimize lead scoring, prioritization, and engagement by integrating a company’s Salesforce CRM data with external social media and search data. It uses AI/ML to identify high-potential leads, personalize outreach, and predict conversion likelihood, enabling revenue teams to focus on leads most likely to convert. Chatmine has provided lead scoring and prioritization and predictive analytics to identify accounts similar to high-value customers based on behavior and engagement patterns.

UN SDGs and AI Enabled metrics and KPIs

Chatmine is developing products aimed at advancing various United Nations Sustainable Development Goals (SDGs). First, we define AI-enabled metrics aligned with the SDGs, along with Key Performance Indicators (KPIs), to create solutions that help organizations measure, manage, and improve their impact in these critical areas. Chatmine has collaborated with partners to design a data-driven product based on the National Digitalization Readiness Index (NDRI), which evaluates countries in the developing Global South and recommends actionable solutions

The FinTech Revolution Book

The members of the team recently co-authored a book on Fintech revolution that used big data and AI

Big data modeling & machine learning consulting.

Focused on social media, we provide marketing and branding research and insights

We use sophisticated data models to understand consumer behavior, going beyond surveys and focus groups

We utilize cutting edge GIS approaches for modeling and decision support tools

Let’s Work Together.

Whether you have big or small projects--or just want to drop us a line.