Customers

    Cancer Care Treatment Centers of America
    Chatmine applied its process to an extensive database of internal call center and online chat records to derive strategic actions for enhancing the customer's experience with reps and improving revenue in the long run.

    Pfizer
    ChatMine analyzed the impact of social media interactions in branding and marketing ChapStick. It identified various Facebook groups and fans of ChapStick.

    Y Partnership
    Worked with YP and its clients in the travel and tourism sector to provide dynamic and better customer intelligence.

    AAA
    ChatMine provided strategic insights to measure how well AAA promotions were working in n specific markets.

    Great Lakes Seaway Trail
    Chatmine solutions were used for  reinvigorating the Great Lakes Seaway Trail as a premier destination.

    IEEE
    ChatMine monitored the popularity of IEEE brand and its standards to derive an overall strategy to improve IEEE brand and global membership.

    Pepsi Global
    ChatMine provided competitive intelligence on marketing campaign of Coke as well as described the regional impacts.

    Janssen Pharmaceutical
    ChatMine mined patient reviews and discussions regarding Xanax to segment customer insights to improve advertising and branding.

The Chatmine Difference
1
We know where to find the data
1
We apply a variety of AI algorithms and proven analytics in order to tease out significant concepts and relationships
1
We employ conceptual models such as semantic and social networks, various quantitative methods (e.g., segmentation and factor analysis) to determine the nature of relationships between key concepts
1
We employ software that helps visualize our data in ways that facilitates even deeper insights into the workings of the consumer mind
1
Chatmine takes these findings and applies them to your market situation
Find Out How It Works